AUTOMOTIVE & COLLISION

3445 Main, Springfield, Oregon 97478 Phone (541) 726-8453 Fax (541) 746-7085

AAA Approved Auto Repair Network

Auto Repair You Can Trust

WHAT AAA APPROVAL MEANS TO YOU

AAA´s network of approved facilities have met and maintained AAA´s tough performance standards while providing reliable and courteous service. Here´s what AAA requires:

Highly qualified automotive technicians who have demonstrated their qualifications. These technicians have earned certification by the National Institute for Automotive Service Excellence, or an equivalent certification.

Full-service repair facilities that have the tools and equipment to provide a broad range of repair services including repairs to engines, brakes, and electrical systems. Facilities may offer expanded repair service in other areas, such as suspension and heating/air conditioning.

Service reputation and a workmanship that meets your own tough, demanding standards. Before we approve a facility, we ask past customers to rate what their experience has been with that facility.

Facilities Are Inspected Annually

Obtaining AAA approval is just the beginning. To ensure these high standards are maintained, AAA inspects approved facilities annually and continually monitors their performance.

AAA MEMBER BILL OF RIGHTS

As a AAA member, you're guaranteed much more than just quality auto repair. When you present your AAA membership card at an Approved Auto Repair facility, you are entitlted to:

Free Maintenance Inspection

When your vehicle is serviced or repaired at one of AAA´s Approved Auto Repair facilities, on request, your vehicle will be inspected at no charge for items most frequently contributing to roadside breakdowns. You will also receive a written recommendation of any needed maintenance or repairs.

Written Estimate

You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of work performed on your vehicle may not exceed the written estimate by more than 10 percent unless authorized by you in advance. (Local and state regulations will take precedence regarding notification of repair costs.)

Warranty

Repairs, including parts and labor, are covered by A Street´s warranty of 24 months or 24,000 miles, whichever comes first (unless otherwise noted on the repair order). A Street´s warranty exceeds AAA´s excellent warranty of 12 months/12,000 miles.

Returned Parts

As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that must be returned to the manufacturer under a warranty or exchange program.

Dispute Resolution

AAA will investigate any dispute between a member and an Auto Repair Network facility. AAA´s resolution decision will be accepted by this business. You are not bound by AAA´s decision and may seek recourse through other avenues.

BODY SHOP

Auto Body Repair *

AAA may also approved facilities that offer auto body repair servics including frame repair, paint/detailing, body/unibody welding, and accident-related mechanical problems.

Select Services *

AAA may also approve facilities that offer select services including, but not limited to, glass, vehicle alarms, upholstery, detailing, window tinting, transmission, and oil change.

* Contact your local AAA club or log on to aaa.com for more information on these and other programs as well as facility locations and the availability of services in your area.

Trust Your Vehicle's Care to the Experts

Select Services

AAA can help ensure a successful and stress-free automotive repair and maintenance experience. Trust your automotive repair needs to AAA´s Auto Repair Network.
The AAA Auto Repair Network is AAA´s way of helping millions of motorists find reliable repair serevice. Trust your automotive repair needs to AAA´s Auto Repair Network, which A Street is a member of.

AAA, THE COMPLETE AUTOMOTIVE SOLUTION

For years, you´ve trusted AAA to help you select accommodations while you travel. Now, at home or on the road, you can trust AAA to help you find quality auto repair.

Approved Auto Repair is just one of many consumer programs sponsored by AAA to ensure that motorists have access to competent auto repair. We also help set industry standards for towing services, develop training materials for high school automotive technology teachers, and promotes automotive repair as a profeession for young people.

For information on the Auto Repair Network facility near you (in the Springfield-Eugene-Lane County, Oregon area that facility is A Street Automotive & Collision), contact your local AAA Office or log onto www.aaa.com.